Terms of Service

1. Acceptance of these terms

These Terms of Service (“Terms”) govern your use of Relaaay (“Relaaay”, “we”, “us”), a service operated by Lyriryl as an individual, including our website, desktop agent, and mobile app (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. The Service

Relaaay is a cross-device folder sync tool. You link a folder on your devices, and files added to that folder are transferred to your other linked devices automatically — directly over your local network (LAN) when possible, or via secure cloud routing when your devices are on different networks.

Relaaay is a transfer bridge, not a backup or permanent cloud-storage service. You are responsible for keeping your own copies of your files.

3. Eligibility and accounts

You must be at least 13 years old to use the Service. You are responsible for providing accurate account information, for keeping your credentials secure, and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

4. Plans, billing, and renewals

• Relaaay offers a free plan and paid plans (currently Creator at $9/month and Agency at $29/month). Plan features and prices may change.
• Paid plans are billed through our payment processor, DodoPayments, and renew automatically each billing period until cancelled.
• You can cancel at any time; cancellation takes effect at the end of the current billing period.
• Except where required by law, payments are non-refundable.

5. Acceptable use

You agree not to use the Service to:

• transfer content that is illegal, infringing, or violates the rights of others;
• distribute malware or otherwise harmful code;
• abuse, overload, or attempt to circumvent the bandwidth, LAN, or cloud-routing limits of the Service;
• attempt to gain unauthorized access to the Service or other users’ data; or
• reverse engineer, decompile, or interfere with the Service except where permitted by law.

6. Your content

You retain all rights to the files you sync through Relaaay, and you are solely responsible for them. By using the Service, you grant us a limited license to transmit, route, and temporarily store your files solely for the purpose of delivering them to your linked devices. We do not access your file contents except as needed to operate the Service or as required by law.

7. File expiry and no guarantee of retention

Files routed through the cloud are buffered temporarily and are deleted automatically when they expire, based on your plan’s retention window. The Service is not a backup service, and we do not guarantee that any file will be retained or successfully delivered. You are responsible for maintaining your own copies of important files. To the extent permitted by law, we are not liable for any lost, deleted, or undelivered files.

8. Service availability

The Service is provided on an “as is” and “as available” basis. We do not guarantee that the Service will be uninterrupted, error-free, or available at all times, and we may modify, suspend, or discontinue any part of the Service at any time.

9. Disclaimers and limitation of liability

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by law, Relaaay and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, files, profits, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the claim.

10. Indemnification

You agree to indemnify and hold harmless Relaaay and its operator from any claims, damages, liabilities, and expenses arising out of your use of the Service, your content, or your violation of these Terms.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or use the Service in a way that may cause harm to us or others. Upon termination, your right to use the Service ends, and your data may be deleted in accordance with our Privacy Policy.

12. Governing law and disputes

These Terms are governed by the laws of the United States and the State of [STATE], without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved in the courts located in that state, and you consent to their jurisdiction.

13. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the effective date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Contact us

Questions about these Terms? Contact us at support@relaaay.com.